
A shared phone line for customer communication.
Everyone on the team can see and respond to messages using a shared business customer support phone #.
The app is also an internal communication between managers & their teams.
Reminder!
These texts can be seen by everyone so be sure to use discretion when sending texts.
✅ Customer texts about a missing item
✅ Customer has a delivery question
✅ Customer wants to follow up on an order
✅ You need to reach out to a customer on behalf of Copow
✅ Setting up internal chats within the cōpow team